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Your Eye Care Questions Answered

Our eye care professionals are here to guide you through everything — Find clear answers to the most common questions below.

Frequently Asked Questions

Do you offer free eye check-ups?

Yes! At Vision Eye Care and Optical, we provide free computerized eye testing for all our customers. Our advanced digital equipment ensures quick, accurate, and painless testing so you can get your exact eye power without any discomfort.

Can I order glasses or lenses online?

Absolutely. You can easily place your order through WhatsApp or phone by sharing your prescription or eye test details. Our team will help you choose the right frame and lens combination, confirm your order.

Do you provide international shipping?

Yes, we do! We deliver eyewear worldwide with a 30% discount on courier charges for all international customers. We carefully package every order to prevent damage and ensure safe delivery.

What kind of warranty do you provide on glasses?

All our eyewear products come with a 1-year warranty covering any manufacturing defects. If you experience issues like loose frames, lens coating problems, or fitting concerns within the warranty period, we’ll repair or replace them as needed. Your satisfaction and trust are our top priorities.

What are your working hours and location?

We are open every day from 10:00 AM to 8:00 PM, providing flexible hours to fit your schedule. Address: Ward No. 1, Gym Wali Gali, Near Sanmotra Medicos, RS Pura, Jammu – 181102 You can visit us anytime during working hours

Which brands do you offer for lenses and frames?

We partner with some of the top global and Indian optical brands to ensure premium quality and durability. Lens Brands: Essilor, Zeiss, Vision RX, NVG Frame Brands: Scott, IDEE, Irus, Sprint, Sterling, NVG, Page 4, Scroonto

Trusted by Thousands, Loved by All

At Vision Eye Care and Optical, customer satisfaction is at the heart of everything we do. Since 2022, we’ve proudly served over 10,000 happy customers, providing them with crystal-clear vision, stylish eyewear, and caring service they can rely on.

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Rated 4.6 out of 5

I got my eyes tested for free and received my new glasses within two days. The staff is polite, and the quality of lenses is amazing. Totally satisfied!

– Ritu Sharma

Jammu
Rated 4.6 out of 5

Bought one pair of glasses and got another absolutely free. The frames are stylish and comfortable. Definitely recommend Vision Eye Care to everyone.

– Manish Verma

RS Pura
Rated 4.6 out of 5

Their computerized eye testing is very precise. The team helped me choose the right lenses for my power. Great experience with  overall!  

– Neha Kapoor

Jammu
Rated 4.6 out of 5

Ordered glasses for my parents — delivered on time with perfect fitting. They even guided us on WhatsApp throughout the process.

– Rohit Singh

Delhi

We Care for Your Eyes as Much as You Do

At Vision Eye Care and Optical, your vision is our priority.

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